BuyATimeshare.com Gets 5 Stars for Live Chat Excellence October 3, 2008
Posted by Bryan Connelly in : ARDA, General, New Features, News & Events, Timeshare Rental, Timeshare Resale, Timeshare Resource, Travel, Uncategorized , add a commentWhat started as a method of augmenting customer service, BuyATimeshare.com has been offering Live Chat for over 4 months. Thanks to this innovative service we have been able to provide an ideal combination of productivity and customer satisfaction. Recently BuyATimeshare.com was given a customer rating of 5-stars by Live Chat. This rating of excellence indicates superior customer service to visitors on our website.
This Live Chat option makes our Buyer Specialists, a department unique to BuyATimeshare.com, available to everyone. You do not even have to own a timeshare—if you have any questions about timeshare resales, rentals, or if you’re interested in buying a vacation property and want to save thousands of dollars, feel free to log on and chat with a professional.
Unlike many other rating systems that rely on subjective feedback, LivePerson uses a proprietary algorithm based on key metrics that directly affect your online experience with our company. A rating of 5-stars was rewarded to BuyATimeshare.com because of our specialists’ ability to accept, respond to, and assist visitors’ inquiries. The response time and quality of chat has launched our Live Chat rating to the highest level possible. To learn more about our customer service rating by LivePerson, visit BuyATimeshare.com.
Many of our competitors have a 3- or a 4-star rating, which is still very good, but this outside, unbiased source recognizes BuyATimeshare.com and the kind of dedication to customer service that we maintain. We invite you to log on and inquire about any timeshare questions you may have, even if you simply want to know how the whole system works.
Layoffs at Florida Westgate Timeshares October 1, 2008
Posted by Bryan Connelly in : ARDA, Customer Comments, Disney, General, New Features, News & Events, RCI, Timeshare Rental, Timeshare Resale, Timeshare Resource, Travel, Westgate Timeshares , 1 comment so farOne of America’s largest timeshare companies has recently taken drastic measures during these shaky economic times. Westgate Resorts in Orlando, Florida are halting all sales, construction, and marketing, wincing in the current credit crunch. Unfortunately this plan calls for hundreds of layoffs. These cuts will inevitably affect all areas of business.
This won’t just halt the administration and sales end, like Westgate President Dave Seigel told the papers. The local shops and restaurants will be loosing the tourism that these thriving resorts usher in. Seigel says Westgate will be able to pay the bills, but has no money for new business until things get better.
Hospitality giant Westgate currently employs over 10,000 and has 10,000 units at 28 resorts in 11 states. Most other companies are flinching with the increasing price of energy and poor tourism. Many brands are simply cutting back; IHG is full steam ahead, while Westgate stops altogether. It is tough to know which innovative plan will work out. The timeshare industry has always been a resilient one, and we should be hearing of future endeavors by Westgate Resorts.
At BuyATimeshare.com we know the timeshare industry can be fickle. And while CEOs lick their wounds, developers are having a problem selling timeshares for $20,000 to $40,000. Our records indicate stability in today’s timeshare resale market however. Our buyer specialists have processed over $6 million in confirmed offers