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Ice Storm 2008 December 12, 2008

Posted by Bryan Connelly in : General, New Features, News & Events, Timeshare Rental, Timeshare Resale, Timeshare Resource, Travel, Uncategorized , trackback

Due to extreme winter weather, the Merrimack, New Hampshire office has been forced to close until mid-day—Friday, December 12, 2008. BuyATimeshare.com is taking every effort to bring the office back online. With phone lines down and electricity uncertain, 270,000 New Hampshire homes are without power. In an effort to keep our clients and the public informed we assure you we will be up and running by this evening at the latest.

With two offices, we are able to spread the weight across both offices. If you have any questions about your advertisement, or are looking to buy or sell a timeshare, contact our office in Tampa, Florida at 1800-640-6886. Our customer service department will be glad to help you! We cannot make any outgoing calls from our New Hampshire office, but our internet is still working. Feel free to send an email to info@vpresales.com, or log in Live Chat and work with one of our specialists directly.

BuyATimeshare.com is still up and running and here to provide the best service possible—despite nature’s furious ice storm.

http://www.wmur.com/video/18268183/?taf=man

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Comments»

1. Wesley Kogelman, President - December 15, 2008

To All BuyaTimeshare.com Customers:

We wanted to further explain to our customers our sincere regret that our phone lines in NH are still not able to make outbound phone calls. Our local number works so feel free to call us on 603-883-8626 or email us at info@vpresales.com, keep in mind that only one customer at a time can get through on the local line, so please leave a voice mail and we promise to reach you, your needs and concerns are our #1 concern. This is of vital importnace to our team. Our senior managemnet has routed the toll free number to our Tampa location. They will be happy to help you with any of your questions or concerns. Our NH team will be working on their cell phones to return all calls to any customer that need immediate assistance. If you are currently a customer and need support our Tampa’s administrative staff welcomes you with open arms and has the ability to make any ad changes or answer any of your concerns. The strength of our company to over come an event such as the State of Emergancy NH has undergone should show all customers that our team is dedicated and willing to do everything possible to make sure your needs are taken care of. Please bare with us, we are expecting to be fully operational by 5pm 12/15/09. Your patients and overall understanding is greatly appriciated!